An administrator has advised against providing any information over the phone as a way to prevent against which of the following threats?
A. Session hijacking
B. Social engineering
C. Man-in-the-middle
D. Shoulder surfing
Answer: B
A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found.
Which of the following steps should the technician take NEXT?
A. Repair the boot up sequence using recovery console.
B. Restart the system, booting from a system recovery disk.
C. Restart the system to verify the proper boot sequence.
D. Inform the customer the hard drive has crashed and replace the drive.
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